Inez_ludwig05
April 28, 2026
"Maybe it’s just me, but the firmware update ruined it"
Maybe it’s just me, but after I installed the firmware update, the camera basically stopped working. It was fine before, then suddenly it just died. I tried looking for help, but didn’t really get anywhere, which made the whole thing even more frustrating.
tiffany.Colon
April 26, 2026
"First thing I noticed was the narrow view"
Right out of the box, my first impression was that the field of view felt way too tight. Once I got it set up, it barely covered my driveway, which was disappointing. I expected it to capture a lot more than it does.
"I really wanted this to work…"
I really wanted this to work, but... it just keeps disconnecting. One minute it’s fine, and then suddenly it drops again. Frustrating, honestly. I wouldn’t call it reliable at all.
RobertTurner_30
April 14, 2026
"App Freezes Too Often for Me"
In my experience, the app keeps freezing at random times, which gets frustrating. I’m not sure if it’s just my device or the app itself, but it makes it hard for me to use smoothly.
"Cabling ended up being kind of a pain"
I didn’t realize I’d need as many power plugs as I did, so getting everything cabled up was more hassle than expected. not a huge deal, just a bit annoying
charlesshirley7254
April 03, 2026
"Awful first impression during setup"
This gave me a bad first impression right away. The install took way longer than it should have, the app kept failing for no clear reason, and the instructions were confusing enough that I kept second-guessing what I was supposed to do. I ended up restarting everything about five times just to get it working. Not a great start at all.
James_hollie81
March 16, 2026
"I mainly pay attention to whether..."
I mainly pay attention to whether I can actually check the camera when I’m away, and that’s where this keeps letting me down. It works fine when I’m on the local network, but the remote view drops out way too often for me to rely on it.
Terry-hirt
March 13, 2026
"Didn’t end up working with my cameras"
I bought this Annke NVR thinking it would work with the cameras I already had set up around the house, since I was trying to avoid redoing the whole system over the weekend. Unfortunately, it just wouldn’t work with them. The compatibility info was kind of confusing, and when I reached out to support, I didn’t really get much that helped. After messing with it for longer than I wanted to, I ended up boxing it back up and returning it. Bit of a waste of time...
BradfordBaylor_71
January 31, 2026
"I bought these cameras thinking I was pretty..."
I bought these cameras thinking I was pretty much set, but then found out cloud storage costs extra every month. The app keeps nudging me to subscribe, and without it the whole setup feels way more limited than I expected. On top of that, I found myself waiting around for things to load or process more than I’d like, which just made the whole experience more annoying. Not really what I thought I was getting
"Support basically disappears after you pay"
I reached out to Annke support twice and had to wait days just to get a basic reply. The issue still isn’t fixed, which is super frustrating when you actually need help quickly. it kind of feels like once they’ve got your money, they’re not in any real hurry to help anymore
JosephLarson
January 28, 2026
"Kind of uneasy about the privacy stuff"
So, I bought this from annke.com, after I started looking through the app and the privacy settings and all that, I just didn’t feel great about it. Like, it seems to want access to a lot of data for something that’s supposed to be a security camera, you know? And it’s not really super clear what’s being shared, stored, or used. I reached out to support, but their answer didn’t really clear things up in a way that made me feel better. The camera might work fine, I guess, but when it comes to my home and personal data, I just don’t feel like I can fully trust it. I probably wouldn’t buy it again.
john2003
January 25, 2026
"Video quality is disappointing"
I bought this expecting clear footage, but the video is blurry most of the time, especially at night. Faces and license plates are really hard to make out, which kind of defeats the purpose. I tried messing with the settings, but it barely made a difference. I also got different answers depending on where I looked or who I asked, which was frustrating because nothing actually fixed the issue. Overall, disappointed.
kelly1990
January 17, 2026
"Delivery was slower than expected"
I figured the delivery would take a bit longer than usual, but it ended up being way too long. Usually when shipping updates slow down like that, I assume it’s going to be delayed, and that’s pretty much what happened. Not a great experience waiting around for it.
"Mic quality was disappointing"
I’m not too happy with this. The audio sounds rough, and the mic barely picks up voices clearly. There’s also a lot of background noise, which makes it hard to use. I was expecting better based on what I’d seen, so I’m wondering if other people had the same issue or if I just got a bad one.
"The camera quality is decent, so I’ll..."
The camera quality is decent, so I’ll give it that, but the whole smart home setup was frustrating. I expected it to connect more smoothly with Alexa and my other devices, but it kept dropping the connection and a few features never even showed up for me. The app also isn’t very clear, which made the whole process more annoying than it needed to be. I reached out to support, but the response felt like generic copy-and-paste troubleshooting. It’s not a complete disaster, but for something advertised as smart home friendly, I expected a lot better. At this point, I’d appreciate some kind of compensation or credit because this definitely didn’t work the way I thought it would.
judyclyne2511
December 24, 2025
"Warranty return turned into a whole thing"
I didn’t expect the warranty return to be such a headache, but somehow it was. The process felt confusing and way more annoying than it needed to be. Maybe I missed something, but if a product has a warranty, returns should just be simple, right? Overall, dealing with it left a bad taste
johnnie.Hesler
December 23, 2025
"Recording is a letdown"
I bought this mostly for the recording feature, so I was actually excited to use it at first. But the playback has been driving me crazy. One minute I’m thinking, okay, maybe it recorded fine, and then the app says there’s no footage when I know there should be. Then it freezes, skips around, or just refuses to load certain clips. Trying to find a specific time feels slow and frustrating. It’s disappointing because I really wanted this to work, but it’s not very useful as a security camera if I can’t reliably watch back what happened.
"I bought a camera from annke and…"
I bought a camera from annke and the daytime video is decent, about what I expected. Setup was straightforward too, so no complaints there. But I mainly got it for night coverage, and that’s where it fell short for me. The night vision only looks clear when something is really close to the camera. Anything farther down my driveway gets blurry and too dark, and it’s hard to make out faces. I was expecting better nighttime detail, so overall I’m a bit disappointed
"Motion detection has been really disappointing"
I’ve been using my ANNKE cameras for a while now, and the motion detection has been frustrating. The weird thing is that it’ll completely miss an actual person walking right past the camera, which is obviously the kind of thing you want it to catch, but then it’ll turn around and send me alerts all night for stuff like shadows moving, rain, or whatever random little change it thinks is motion. I’ve spent more time than I expected going through the settings, adjusting sensitivity, trying different options, and hoping I could fine-tune it enough to make it reliable, but nothing has really made a meaningful difference. At this point it feels like I either miss important activity or get flooded with useless notifications, and neither one is great. It’s just been more annoying to use than I thought it would be.
Joyce_bixby05
December 18, 2025
"Alerts show up way too late"
The motion alerts take a few minutes to come through, and by then whatever happened is usually already over. Not very helpful when I’m trying to keep an eye on my cameras